bijoy7 Privacy Policy

Section 1

Introduction & Scope

This Privacy Policy ("Policy") is published by bijoy7 ("the Platform", "we", "us", "our") and governs the collection, storage, use, and disclosure of personal data relating to individuals ("Players", "you") who register for or use any service available through the bijoy7 website at bijoy7.bio.

This Policy applies to all data processing activities carried out by bijoy7 in connection with the operation of the platform, including account registration, identity verification, payment processing, sports betting, casino gaming, customer support interactions, and marketing communications where applicable.

This Policy should be read alongside the bijoy7 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on matters of data privacy, this Policy shall prevail.

Section 2

Data Controller

bijoy7, operating through bijoy7.bio, acts as the data controller in respect of the personal data it collects and processes. As data controller, bijoy7 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in a lawful, fair, and transparent manner.

For all data privacy enquiries, access requests, correction requests, or complaints, you may contact bijoy7 through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Telegram: @bijoy7support

bijoy7 aims to respond to all data privacy enquiries within 10 business days of receipt.

Section 3

How We Collect Your Personal Data

bijoy7 collects personal data through the following channels:

• Direct registration: Data you provide when creating your bijoy7 account, including your mobile number, name, and date of birth.
• Identity verification: Documents you submit in response to a KYC (Know Your Customer) verification request, such as a National ID card, passport, or birth certificate.
• Transactions: Data generated when you make deposits or withdrawals using bKash, Nagad, Rocket, Upay, or other supported payment methods.
• Platform usage: Data collected automatically as you interact with the bijoy7 website, including device identifiers, IP address, and session activity logs.
• Customer support: Data you provide when contacting bijoy7 support via Telegram or email, including the content of your messages and any attachments you choose to share.
• Cookies and tracking technologies: Session cookies and similar technologies used to maintain your login state, remember your preferences, and monitor platform performance. See Section 9 for full details on our use of cookies.

Section 4

Legal Basis for Processing

bijoy7 processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to provide the services you have requested, including account creation, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and age verification duties.
• Legitimate interests: Processing carried out for bijoy7's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and service improvement — provided such interests are not overridden by your rights and interests.
• Consent: Where you have given explicit consent to a specific processing activity, such as receiving promotional communications from bijoy7. You may withdraw consent at any time by contacting support.

Section 5

How We Use Your Personal Data

bijoy7 uses the personal data we collect for the following purposes:

• Creating and managing your bijoy7 player account.
• Verifying your identity and confirming that you meet the 21+ age requirement.
• Processing deposits and withdrawals through your chosen payment method.
• Settling bets, awarding winnings, and applying bonuses to your account.
• Delivering customer support and responding to your enquiries.
• Monitoring your account activity for signs of problem gambling and enforcing responsible gaming tools where appropriate.
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities.
• Improving platform design, game offerings, and user experience based on aggregated usage data.
• Sending transactional notifications such as deposit confirmations, withdrawal status updates, and security alerts.
• Sending promotional communications where you have consented to receive them.

bijoy7 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your consent or establishing a separate lawful basis for doing so.

Section 6

Sharing Your Personal Data

bijoy7 does not sell your personal data. We may share your data with the following categories of third parties strictly on a need-to-know basis:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to process deposits and withdrawals on your account.
• Identity verification partners: Third-party KYC and age verification service providers engaged to confirm player eligibility.
• Game content providers: Licensed game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — who may receive minimal session data required to operate their games within the bijoy7 platform.
• Platform technology providers: Cloud hosting, database, analytics, and security service providers operating under strict data processing agreements with bijoy7.
• Law enforcement and regulatory authorities: Where bijoy7 is required by law, court order, or regulatory directive to disclose personal data. bijoy7 will notify you of such disclosure where legally permitted to do so.

All third parties with whom bijoy7 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection obligations.

Section 7

International Data Transfers

bijoy7 is primarily focused on serving players based in Bangladesh, and the majority of data processing takes place within the region. In some cases, data may be processed by technology partners whose infrastructure is hosted in other countries. Where such transfers occur, bijoy7 takes appropriate steps to ensure that your personal data receives a level of protection consistent with this Policy, including through the use of contractual safeguards with data processors.

By using the bijoy7 platform, you acknowledge that your data may be transferred, stored, and processed in countries outside Bangladesh where bijoy7's technology partners operate.

Section 8

Data Retention

bijoy7 retains personal data for the following periods:

• Active accounts: Personal data is retained for the duration of your account relationship with bijoy7 plus a period of five (5) years following account closure, to satisfy legal, regulatory, and audit obligations.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years in accordance with applicable anti-money laundering requirements.
• Support correspondence: Customer support records are retained for two (2) years from the date of the relevant interaction.
• Marketing data: Where you have consented to receive promotional communications, your contact details are retained until you withdraw consent or for a maximum of two (2) years from last engagement, whichever comes first.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you as an individual.

Section 9

Cookies & Tracking Technologies

bijoy7 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that maintain your logged-in state and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without impairing platform functionality.
• Performance cookies: Collect anonymised data about how players use the bijoy7 platform, such as which pages are visited most frequently and where errors occur. This data is used solely to improve platform performance and is not linked to individual identities.
• Functional cookies: Remember your preferences such as language settings, notification preferences, and responsible gaming tool configurations.

Most web browsers allow you to control cookies through their settings. You may block or delete cookies at any time; however, doing so may affect the functionality of the bijoy7 platform, including your ability to remain logged in or access certain features.

Section 10

Your Privacy Rights

As a bijoy7 player, you have the following rights in relation to your personal data:

• Right of access: Request a copy of the personal data bijoy7 holds about you.
• Right to rectification: Request correction of any inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restrict processing: Request that bijoy7 limits the ways in which it processes your data in certain circumstances, such as while a dispute is under investigation.
• Right to data portability: Request a copy of your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.

To exercise any of these rights, contact bijoy7 support via Telegram at @bijoy7support or by emailing [email protected]. bijoy7 will respond to verified requests within 10 business days. We may require proof of identity before processing a request to protect against unauthorised access to another player's data.

Section 11

Children & Age Restriction

The bijoy7 platform is strictly for adults aged 21 and above. bijoy7 does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a person under 21 has registered an account on bijoy7, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

Section 12

Security Measures

bijoy7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and bijoy7 servers.
• One-way cryptographic hashing for stored passwords — bijoy7 support staff cannot view your password.
• Role-based access controls limiting internal access to personal data to only those employees and contractors who require it to perform their job functions.
• Regular security audits, vulnerability assessments, and penetration testing of bijoy7 platform infrastructure.
• Automatic session timeouts to reduce the risk of unauthorised access on shared devices.
• Two-factor authentication options available to players who wish to add an additional layer of security to their accounts.

Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. In the event of a data security incident that is likely to affect your rights, bijoy7 will notify you without undue delay and will take all reasonable steps to contain and remediate the incident.

Section 13

Changes to This Privacy Policy

bijoy7 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the revised Policy to this page with an updated effective date. Where changes are significant, we may also notify you directly via your registered mobile number or Telegram.

Your continued use of the bijoy7 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how bijoy7 protects your data.

Section 14

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy or bijoy7's data processing practices, please contact us using the details below. Note that email addresses are provided as plain text and are not clickable links:

• Email: [email protected]
• Telegram: @bijoy7support

bijoy7 takes all privacy complaints seriously and will investigate your concern promptly. If you are not satisfied with our response, you may seek further recourse through applicable consumer protection or data protection mechanisms available in your jurisdiction.